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DELIVERY TIME
Orders will be shipped within 1-3 workdays after we have received payment. Arival time depends on the destination and the Hellenic Postal Service. We are NOT responsible for any delays of your package during delivery, We have NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment.
LOST OR DAMAGED ITEMS
You understand and agree that we shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. We will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.
IMPORT TAX
When ordering goods from us for international deliveries you may be subject to import duties and/or taxes that apply to your country, we are not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and
we cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.
PAYMENT METHODS
Purchases made through our online store are secured through trusted internet payment processing company PayPal. All personal debit and credit card information transmitted are handled by PayPal’s secure connections. All personal contact information transmitted to us will not be shared, sold or solicited. Complete the order form true and complete to the best of your knowledge and belief.
REFUNDS & EXCHANGES
We will not accept any returned merchandise without prior written communication and agreement. You can return item(s) within 7 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees. Both the returned item(s) and the packaging have to be in unused. If the package is damaged we will charge a fee of at least 15% of the value of the merchandise. Cancellation of orders: You can cancell an order that you have placed, before it has been sent out. In any other occasion, an order cannot be cancelled.
AVAILABILITY
We try our best to keep our webstore as up to date as possible. Even though our online stock is updated, there is always a possibility the ordered item(s) marked “available” are NOT available in desired sizing and/or sold out.We will try to inform you as soon as possible when this occurs and give you alternative options if possible.
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